AGR coined the phrase Business Operations as a Service and has been providing this unique approach to business solutions for both our commercial and government sector clients for decades. Simply put AGR utilizes technology and employs the human resources to manage the business processes for a set or indeterminate amount of time for our client. One of the biggest challenges in implementing technology as a solution for businesses is change management. Change management requires personnel to wholly accept and utilize the new technology inserted into the business process.
Our clients have found over time there are advantages to utilizing AGR’s resources to not only implement the technology, but also to manage the day-to-day business process or set of processes. AGR can be provide one person as a champion for the new technology implemented process or provide a full staff of personnel to run a department that may be newly created or going through major re-organization. Our personnel have run complex manufacturing operations, complete logistics & supply chain facilities and operations and MRO facilities and operations. In all of these we manage both the technology and hands on business process for our clients.
Advantages to our clients include a scalable work-force that comes pre-trained on the technology enhanced process, which allows them to capitalize on opportunities and realize a quicker return on investment on the technology implemented. With one or more of our resources imbedded in our client’s organization they have an “in-house” technology champion that other users can utilize as support to allow for quicker acceptance and adoption of the technology again realizing accelerated ROI.
BUSINESS OPERATIONS AS A SERVICE INCLUDE
Technical Architecture, Design, Implementation and Application Management
Mobile application Strategy, Architecture and Design/Extension of mobility for COTS and Custom Applications
Technology Assessment, Sourcing, Segmentation Analysis, Business Process Re-Engineering and Program Management
Security Assessments, Process Development Across Entire IT Infrastructure and Implementation of Security Systems and Processes